FAQ

Answers for players and clubs

Quick, clear explanations about social games, sessions, and responsible play.

CLEAR

SAFE

SOCIAL

Is this a cash game or prize competition?

No. NZSocialArcade is a social entertainment platform. There is no cash play, no cash-out, and no prizes of real-world value. Virtual tokens are for fun only.

Who can play?

NZSocialArcade is for adults 18+ in New Zealand only.

Do I need to pay to play?

No. There are no payments or in-app purchases. Everything is free to access.

What are tokens used for?

Tokens are virtual and used only for on-screen progress and fun. They have no cash value and cannot be exchanged.

Is this a real-money platform?

No. NZSocialArcade does not offer cash play, cash-out, or prizes of real-world value.

Where can I get help with play-related concerns?

If you or someone you know needs support, contact Gambling Helpline NZ free on 0800 654 655 (24/7) or visit gamblinghelpline.co.nz. See our Responsible Play page for more resources.